:root{--orange: #FF6B00;--marine: #0A2342;--vert: #22c55e;--rouge: #ef4444;--bleu: #3b82f6;--gris: #6b7280;--bg: #f4f6f9;--card: #ffffff;--border: #e2e8f0;--text: #1e293b;--text-dim: #64748b;--jaune: #f59e0b}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}body{font-family:Segoe UI,system-ui,sans-serif;background:var(--bg);color:var(--text)}a{color:inherit;text-decoration:none}.app{display:flex;flex-direction:column;height:100vh}.app-body{display:flex;flex:1;overflow:hidden}.main-area{flex:1;overflow:auto;padding:20px}.bandeau{background:var(--marine);color:#fff;padding:0 24px;display:flex;align-items:center;gap:24px;height:64px;flex-shrink:0;box-shadow:0 2px 8px #0000004d}.bandeau-logo{font-size:20px;font-weight:800;color:var(--orange);letter-spacing:1px}.bandeau-sep{width:1px;height:36px;background:#fff3}.bandeau-agent{display:flex;flex-direction:column}.bandeau-name{font-size:14px;font-weight:600}.bandeau-camp{font-size:11px;color:#fff9}.bandeau-btns{margin-left:auto;display:flex;gap:8px;align-items:center}.bandeau-clock{font-size:13px;font-variant-numeric:tabular-nums;color:#ffffffb3}.nav-tabs{display:flex;background:#fff;border-bottom:2px solid var(--border);padding:0 20px;flex-shrink:0;gap:4px}.nav-link{padding:12px 18px;font-size:13px;font-weight:600;color:var(--text-dim);border-bottom:2px solid transparent;margin-bottom:-2px;transition:all .15s;cursor:pointer}.nav-link:hover{color:var(--marine)}.nav-link.active{color:var(--orange);border-bottom-color:var(--orange)}.btn{padding:7px 16px;border-radius:6px;border:none;font-size:13px;font-weight:600;cursor:pointer;transition:opacity .15s,background .15s}.btn:disabled{opacity:.45;cursor:not-allowed}.btn-orange{background:var(--orange);color:#fff}.btn-outline{background:transparent;color:#fff;border:1px solid rgba(255,255,255,.4)}.btn-danger{background:var(--rouge);color:#fff}.btn-ghost{background:transparent;color:var(--text-dim);border:1px solid var(--border)}.btn-ghost:hover:not(:disabled){background:var(--bg);color:var(--text)}.btn-primary{background:var(--orange);color:#fff;width:100%;padding:10px;font-size:14px}.btn-primary:hover:not(:disabled){opacity:.88}.btn-sm{padding:4px 10px;font-size:12px;border-radius:5px}.card{background:var(--card);border-radius:10px;padding:24px;box-shadow:0 1px 4px #00000014;margin-bottom:16px}.card-title{font-size:14px;font-weight:700;color:var(--marine);margin-bottom:16px;text-transform:uppercase;letter-spacing:.5px;display:flex;align-items:center;justify-content:space-between}.card-row{display:flex;gap:16px;flex-wrap:wrap}.card-row>.card{flex:1;min-width:220px}.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px;margin-bottom:16px}.kpi-card{background:var(--card);border-radius:10px;padding:16px 18px;box-shadow:0 1px 4px #00000014;border-left:4px solid var(--border);display:flex;flex-direction:column;gap:4px}.kpi-value{font-size:28px;font-weight:800;color:var(--marine);line-height:1}.kpi-label{font-size:11px;font-weight:700;color:var(--text-dim);text-transform:uppercase;letter-spacing:.5px}.kpi-sub{font-size:11px;color:var(--text-dim)}.kpi-card.kpi-vert{border-left-color:var(--vert)}.kpi-card.kpi-orange{border-left-color:var(--orange)}.kpi-card.kpi-rouge{border-left-color:var(--rouge)}.kpi-card.kpi-bleu{border-left-color:var(--bleu)}.kpi-card.kpi-gris{border-left-color:var(--gris)}.data-table{width:100%;border-collapse:collapse;font-size:12px}.data-table th{background:var(--bg);padding:10px 12px;text-align:left;font-size:11px;font-weight:700;color:var(--text-dim);text-transform:uppercase;letter-spacing:.4px;position:sticky;top:0}.data-table td{padding:9px 12px;border-top:1px solid var(--border);vertical-align:middle}.data-table tr:hover td{background:#f8fafc}.data-table tr.clickable{cursor:pointer}.table-empty{text-align:center;color:var(--text-dim);padding:28px;font-size:13px}.table-wrap{overflow:auto;max-height:60vh}.state-pill{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:12px;font-size:11px;font-weight:700;letter-spacing:.3px}.state-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.state-LIBRE{background:#ecfdf5;color:#15803d}.state-LIBRE .state-dot{background:var(--vert)}.state-EN_APPEL,.state-EN_COMMUNICATION,.state-PRESENTATION{background:#fff7ed;color:#c2410c}.state-EN_APPEL .state-dot,.state-EN_COMMUNICATION .state-dot,.state-PRESENTATION .state-dot{background:var(--orange)}.state-CODIFICATION{background:#eff6ff;color:#1d4ed8}.state-CODIFICATION .state-dot{background:var(--bleu)}.state-PAUSE{background:#f3f4f6;color:#4b5563}.state-PAUSE .state-dot{background:var(--gris)}.state-DECONNECTE,.state-CONNECTE{background:#fef2f2;color:#b91c1c}.state-DECONNECTE .state-dot,.state-CONNECTE .state-dot{background:var(--rouge)}.queue-list{display:flex;flex-direction:column;gap:12px}.queue-item{display:flex;flex-direction:column;gap:4px}.queue-head{display:flex;justify-content:space-between;font-size:12px;font-weight:600;color:var(--text)}.queue-head .queue-meta{color:var(--text-dim);font-weight:500}.queue-bar{height:10px;border-radius:6px;background:var(--bg);overflow:hidden}.queue-bar-fill{height:100%;border-radius:6px;background:var(--vert);transition:width .4s ease,background .3s ease}.queue-bar-fill.orange{background:var(--orange)}.queue-bar-fill.rouge{background:var(--rouge)}.chart-wrap{width:100%;height:280px}.badge{display:inline-block;padding:2px 9px;border-radius:10px;font-size:11px;font-weight:700}.badge-vert{background:#dcfce7;color:#15803d}.badge-orange{background:#ffedd5;color:#c2410c}.badge-rouge{background:#fee2e2;color:#b91c1c}.badge-gris{background:#f1f5f9;color:#475569}.alert-banner{display:flex;flex-direction:column;gap:6px;margin-bottom:16px}.alert-item{display:flex;align-items:center;gap:10px;padding:9px 14px;border-radius:8px;font-size:12px;font-weight:600;animation:slideIn .25s ease}.alert-orange{background:#fff7ed;border:1px solid #fed7aa;color:#c2410c}.alert-rouge{background:#fef2f2;border:1px solid #fecaca;color:#b91c1c}.alert-close{margin-left:auto;background:transparent;border:none;cursor:pointer;opacity:.6;font-size:13px;color:inherit}.alert-close:hover{opacity:1}.ticker{background:var(--marine);color:#fff;overflow:hidden;white-space:nowrap;height:30px;display:flex;align-items:center;flex-shrink:0;border-top:1px solid rgba(255,255,255,.08)}.ticker-track{display:inline-block;padding-left:100%;animation:ticker-scroll 35s linear infinite;font-size:12px;font-weight:600}.ticker:hover .ticker-track{animation-play-state:paused}.ticker-sep{color:var(--orange);margin:0 28px}@keyframes ticker-scroll{0%{transform:translate(0)}to{transform:translate(-100%)}}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form-full{grid-column:1 / -1}.form-group{display:flex;flex-direction:column;gap:4px}.form-label{font-size:12px;font-weight:600;color:var(--text-dim);text-transform:uppercase;letter-spacing:.4px}.form-input,.form-select,.form-textarea{padding:8px 12px;border:1px solid var(--border);border-radius:6px;font-size:13px;color:var(--text);background:#fff;transition:border-color .15s}.form-input:focus,.form-select:focus,.form-textarea:focus{outline:none;border-color:var(--orange)}.form-textarea{resize:vertical;min-height:60px}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0a234273;display:flex;align-items:center;justify-content:center;z-index:1000}.modal-box{background:#fff;border-radius:12px;padding:24px;width:440px;max-width:92vw;box-shadow:0 12px 40px #00000040}.modal-title{font-size:15px;font-weight:700;color:var(--marine);margin-bottom:16px}.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:20px}.dropdown{position:relative;display:inline-block}.dropdown-menu{position:absolute;right:0;top:calc(100% + 4px);background:#fff;border:1px solid var(--border);border-radius:8px;box-shadow:0 8px 24px #00000026;min-width:180px;z-index:50;overflow:hidden}.dropdown-item{padding:9px 14px;font-size:12px;font-weight:600;color:var(--text);cursor:pointer;display:flex;align-items:center;gap:8px}.dropdown-item:hover{background:var(--bg)}.dropdown-item.danger{color:var(--rouge)}.dropdown-sep{height:1px;background:var(--border);margin:4px 0}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--marine)}.login-card{background:#fff;border-radius:12px;padding:40px;width:380px;box-shadow:0 8px 32px #0000004d}.login-logo{text-align:center;font-size:28px;font-weight:900;color:var(--orange);letter-spacing:2px;margin-bottom:8px}.login-sub{text-align:center;font-size:12px;color:var(--text-dim);margin-bottom:28px}.login-error{background:#fef2f2;border:1px solid #fecaca;color:#dc2626;font-size:12px;padding:10px 12px;border-radius:6px;margin-bottom:16px}.login-form{display:flex;flex-direction:column;gap:14px}.login-label{font-size:12px;font-weight:600;color:var(--text-dim);margin-bottom:4px;display:block}.login-input{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:6px;font-size:14px}.login-input:focus{outline:none;border-color:var(--orange)}.toast{position:fixed;top:72px;right:20px;z-index:999;padding:12px 20px;border-radius:8px;font-size:13px;font-weight:600;box-shadow:0 4px 12px #0003;animation:slideIn .2s ease;display:flex;align-items:center;gap:12px}.toast-close{background:transparent;border:none;color:inherit;font-size:14px;cursor:pointer;line-height:1;opacity:.8;padding:0}.toast-close:hover{opacity:1}.toast-success{background:#22c55e;color:#fff}.toast-error{background:#ef4444;color:#fff}.toast-warning{background:#f97316;color:#fff}.toast-info{background:#3b82f6;color:#fff}@keyframes slideIn{0%{opacity:0;transform:translate(20px)}to{opacity:1;transform:none}}.page-head{display:flex;align-items:center;gap:12px;margin-bottom:16px}.page-title{font-size:18px;font-weight:800;color:var(--marine)}.back-link{font-size:12px;font-weight:600;color:var(--text-dim);cursor:pointer;display:flex;align-items:center;gap:4px}.back-link:hover{color:var(--orange)}.muted{color:var(--text-dim)}.mono{font-variant-numeric:tabular-nums}.flex-between{display:flex;align-items:center;justify-content:space-between}.spinner{display:inline-block;width:16px;height:16px;border:2px solid var(--border);border-top-color:var(--orange);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}